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Digital Master Planning

Where are you and where do you want to go?  

Utility Digital Master Planning is the foundation for transforming your water utility into a data-driven, future-ready organization. At Infrasync, we help utilities create customized, long-term strategies to integrate advanced technologies, optimize operations, and meet evolving regulatory and community demands. 

Our master plans go beyond technology implementation—they provide a clear roadmap for aligning your systems, processes, and people to achieve measurable outcomes like reduced costs, improved efficiency, and enhanced service delivery.

  • Assessment & Visioning: We begin by evaluating your current systems, challenges, and goals. This includes analyzing infrastructure, operational workflows, and existing data sources to identify gaps and opportunities. Together, we define a future vision tailored to your utility’s needs.
Digital Master Planning
  • Integrated Data Strategies: Breaking down silos is at the core of our approach. We design a unified data ecosystem by integrating SCADA, GIS, AMI, CMMS, and other systems, ensuring seamless connectivity and real-time insights. This is done with Information Technology (IT) and Operational Technology (OT) working together for modern data governance.
  • Prioritized Roadmaps: Our master plans focus on actionable steps with clear timelines, budgets, and performance metrics. We uncover prioritize projects that deliver the greatest value, such as reducing water loss, improving compliance, and optimizing capital investments. In our experience the utility staff already know what their issues are and just need a catalyst to bring them all together into solvable problems and projects.

  • Team Empowerment: A successful transformation requires an engaged workforce. We provide training and change management strategies so your team is equipped to adopt new technologies and practices confidently.

  • Continuous Improvement: Utilities are evolving, and so should your master plan. Our plans are not traditional reports that are printed once and sit on the shelf. We integrate them in a digital format with dashboards and continuously updated data so it’s always up to date.
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Infrasync Technology Services, LLC provides smart water infrastructure solutions, integrating technology and data to help utilities improve efficiency and sustainability.

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