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Smart Utility Programs

Smart utility program design and management is about more than just adopting new technologies—it’s about creating a cohesive, scalable strategy that ensures every aspect of your utility works together seamlessly. 

At Infrasync, our Smart Utility Program approach is designed to guide utilities into leveraging technology for long-term utility success. The best approach for this is not individual projects but a long term program with yearly cycles. This keeps your team in control of the big picture outcomes and budgets while providing flexibility for adjustments year to year.

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1. Data Discovery

We begin by cataloging all your existing assets, systems, and data sources to establish a comprehensive baseline. This provides a clear picture of your utility’s current state, enabling data-driven decisions and setting the foundation for future improvements.

  • Inventory all assets and existing data systems (SCADA, GIS, CMMS).

  • Assess operational challenges like water loss, inefficiencies, or maintenance backlogs.

  • Minor existing data integrations and workflow changes to capture early wins for your team
Water Network Optimization

2. Digital Roadmap

We co-create a strategic plan for the next 3–5 years, outlining the key projects, timelines, and investments needed to transform your utility into a smart, data-driven operation. This provides a focused, actionable plan that aligns stakeholders and ensures your transformation is both manageable and cost-effective.

  • Develop a prioritized roadmap addressing your utility’s biggest challenges.

  • Align regulatory requirements, leadership goals, and budget constraints.

  • Map out a phased implementation plan of hardware, software, and services all working together to minimize disruptions.
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3. Detailed Design

This is often the largest phase with deployments of new sensors networks, software integrations, and staff training. We work alongside your project managers or provide those services so everything is deployed according to plan. 

  • Integrate new sensors networks, SCADA, GIS, AMI, and other systems into a unified digital platform.

  • Oversee real-time engineering adjustments and scope management to adapt to field conditions.

  • Provide staff training and change management to ensure adoption of new systems.
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4. Technology Deployment

This is often the largest phase with deployments of new sensors networks, software integrations, and staff training. We work alongside your project managers or provide those services so everything is deployed according to plan.

  • Integrate new sensors networks, SCADA, GIS, AMI, and other systems into a unified digital platform.

  • Oversee real-time engineering adjustments and scope management to adapt to field conditions.

  • Provide staff training and change management to ensure adoption of new systems.
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5. Training and Integrations

What We Do:

Continuous improvement is key to sustaining your utility’s success. We refine systems, optimize performance, and ensure your team is prepared for ongoing operations.

  • Monthly support for system performance, vendor compliance, and KPIs.

  • Implement micro-projects to upgrade and expand technology as needed.

  • Provide continuous training to keep your team up to date with the latest technologies.
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Let’s Build a Smarter Water Future Together

Partner with Infrasync for innovative, cost-effective water infrastructure solutions. Take the next step today!

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Infrasync Technology Services, LLC provides smart water infrastructure solutions, integrating technology and data to help utilities improve efficiency and sustainability.

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